Simple Online Returns
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BOOK
Follow the simple online process to initiate your return.
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EMAIL
Our Customer Care Team will contact you to receive step-by-step instructions on how to return your items.
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SEND
When and where it suits you. Too easy!
Returns
We have a passion for creating cruelty-free makeup and skincare products that bring out the natural beauty in all! Helping you achieve this is always our top priority.
We accept returns from www.pixibeauty.co.uk within 30 days of purchase for unopened or gently used items. Please email our Customer Care Team at customercare@pixibeauty.com to receive step-by-step instructions on how to return your items. As we are always striving to improve your experience with us, please provide our Customer Care Team with your order number as well as the reason for your return.
Please note that free gifts, promotional items, significantly-used products, incomplete sets, shipping fees or items purchased through other retailers cannot be returned.